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List of Business Values
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(based in part on listing provided from book The Vital Corporation )


Here is a list of key business values, categorized by type of value (i.e. physical, organizational, and psychological values).

 

Physical Values

Cleanliness
--of offices, production and warehouse facilities, equipment, customer service areas, raw material and finished product inventory, closets, bathrooms, and so on

Orderliness
--in offices, drawers, file cabinets, shelves, paperwork, files, phone numbers, priority of work, daily and weekly planning, etc.

Maximum Utilization of Resources
The desire and ability of the company to improve its performance by full utilization of its current resources (i.e. as time, money, equipment, materials, space, people, etc.)
.

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Punctuality
--in arriving on time to work, from breaks, from lunch, to meetings, in replying to letters and phone calls, in paying bills on time, etc.

Timeliness
Things occurring at the most suitable, optimal, or opportune time.

Regularity
--of meetings, reports, sales calls, performance reviews, and so forth

Reliability
The way system or persons consistently produce the same results, preferably meeting or exceeding its specifications. Dependability.

Responsiveness
The way people, the organization, systems, etc. react to a need coming from within or without.

Accuracy
The precision, exactness, and conforming to fact in details of work.

Speed of Operations
The measurement of whether actions occur in the fastest time.

Simplicity, Ease of USe
Creating that which is simplest to know, use, etc.

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Hard Work, Maximum Effort

Safety
--in offices, warehouses, production and research facilities, vehicles, for employees, vendors, customers. etc.



 


Organizational Values

 

Systemization
--in sales, marketing, customer service, accounting, research, production, engineering, estimating, recruitment, training, promotions, communications, coordination, reporting, and so on

Standardization
--in terms of forms, files, procedures, reports, performance evaluations, equipment, training, recruitment, orientations, communications, and so on

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Communications
--up, down, and sideways within the company, with customers and vendors, in terms of openness, frankness, clarity, frequency, accuracy, timeliness, and brevity

Cooperation (Teamwork)
--among individuals, departments, divisions, branches, and so on

Coordination
--horizontally between departments in terms of plans, activities, and systems

Integration
--for smooth operation vertically between different levels of the organization in terms of plans, decisions,, andd prioritiess

---

Discipline
--in adherence to company policy, rules, systems, procedures, schedules, standards, ethics, and so on

Accountability
--of individuals, departments and divisions for performance, results, problems, and so on

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Efficiency
The method of creating optimal results, overcoming space and time.

---

Technology-Driven

 



Psychological Values

Quality (of Products and Services)
--in terms of presentation, functionality, choice, value, speed, timeliness, suitability, repeatability, reliability, life span, courtesy, friendliness, etc.

Excellence

Perfection in Work
-Flawless, complete work

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Customer Delight
The positive emotional response and joy that the customer feels from interaction with our people and our products and services.

---

Continuous Improvement
The desire and ability of the company to develop and incorporate ways to improve itself.

Innovation
The desire and ability of the company to venture into new, breakthrough areas of opportunity. (e.g. in the industry, in emerging trends in society, etc.)

Entrepreneurial Spirit

Creativity
--in terms of new products, new ideas, new systems, new production methods, new applications of technology, new methods of financing, new marketing strategies

---

Develop People
The desire and ability of the company to improve the lot of its employees, including, ultimately, their personal growth.

Attention
Constantly giving others, things greater attention.

Respect for the Individual
--in establishing rules and policies, design of systems, making decisions, executing instructions, and so on in terms of people's health, safety, self-esteem, feelings, and opinions

Freedom for Initiative of Employees
--to make suggestions, develop plans, make decisions, carry out or modify actions, and so on

Tolerance, Open-Mindedness

---

Decisiveness
--in solving problems, planning, executing plans, in terms of speed and commitment to decisions once made

(A Will to ) Succeed
--in any aspect of work

---

Integrity (Honesty, Trutfulness, Sincerity, Openness)
Keeping to one's word, promises, agreements, being truthful, non-deceitful etc. with employees, customers, vendors, government, etc.

Truth
Getting at the facts; the fundamental truth of things that is objective, not partial or false.

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Resourcefulness
The ability to deal resourcefully, i.e. creatively, imaginatively, self-reliably with unusual problems, difficult situations, or unanticipated opportunities.

Self-Reliance, Entrepreurship

Responsibility; Taking- (not blaming)

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Solving Problems of Society
in area of organization's interest and beyond

Aspirations, Emerging Needs of Society
Alligning with the aspirations of society.

Service to Society
Community welfare, environmental protection, development of products and services that meet real physical, social, or psychological needs.

Goodness (Doing Good)

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Family Feeling

Loyalty
--to and from suppliers, customers, and employees

Trust
Trusting in others, things, systems, etc.

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Harmony
The overall atmosphere and interaction between people, departments, divisions, systems, activities, rules, and policies within the company and between these elements and the external environment, customers, vendors, community laws, and so on.

Quiet, Calm, Peaceful Atmosphere



 

(Also see a list of personal values and social values that can be implemented in a business.)


RELATED INFORMATION:

  • For a discussion of how values are developed and implemented in the business environment, click here.

  • For a discussion of personal values for the individual, click here.

  • To see how personal and business values express spiritual principles in the universe, click here (Microsoft Word document).


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